HP had a strong, second-place showing in this year's rankings, jumping from fourth place last year. A combination of very good overall review scores, great design and a wide variety of laptop options for every price range helped HP shine
HP's Key Strengths
- Beautiful design: HP knows how to make a pretty laptop, and you see it from the company's entry-level Pavilion line to its ZBook and EliteBook business lines. Almost every machine is a stunner.
- A ton of choices: We reviewed laptops in every price range, and HP had compelling options in each of them. Whether you want an entry-level notebook just to stream movies or a powerhouse gaming notebook for several thousand dollars, there's an HP for you.
- Great support: HP has top-notch support on the web, and the company pays for shipping when you need a repair under warranty.
HP's Main Weaknesses
- Expensive doesn't mean awesome: While we recommend every HP laptop we tested, some of the company's flagships, like the HP Spectre 13, didn't get high-ranking scores or an Editors' Choice recommendation.
- Phone support is lacking: In our phone calls, HP representatives offered incorrect suggestions and badgered us to pick up its paid subscription service to get answers
HP boasts an impressive and diverse lineup filled with attractive consumer products like the Spectre line, powerful ZBook and EliteBook workstations, and colorful budget systems like the Stream 14. The company's laptops got a strong average rating of 3.7 out of 5 stars during our evaluation period
